Privacy Policy

Last Updated: September 25th, 2017

Introduction

At Tresle, your privacy is very important to us. We strive to do more than is required of us by law to protect your data and earn your trust.

This policy sets out our privacy practices to help you understand what information we collect on the Tresle platform, how we use that information, and what your options are as a user.

When we talk about “Tresle,” “we,” “our,” or “us”, we are referring to Tresle Inc., the company which provides the Services. When we talk about the “Services” in this policy, we are referring to the Tresle business marketplace platform.

This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services. Unless we define a term differently in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Please make sure that you have read, understand and agree to our Terms and Conditions.

Information That We May Collect

Account and Profile Information. When you register for our services, as part of the registration process, we collect the personal information you give us such as your name, email address, and mobile phone number.

Communications with Tresle and other Members. When you communicate with Tresle or use the Tresle Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.

Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Tresle Account, respond to surveys, or use other features of the Tresle Platform.

Usage Information. We collect information about your interactions with the Tresle Platform, such as the pages or other content you view, your searches on the site, matches you have made, and other actions on the Tresle Platform.

Log Data. We automatically collect log information when you use the Tresle Platform, even if you have not created a Tresle Account or logged in. That information includes, but is not limited to: details about how you’ve used the Tresle Platform (including links to third party applications), IP address, access times, device and browser information, device event information (e.g., crashes, 404 errors).

Transaction Information. We collect information related to your transactions within the Tresle Platform, including the date and time, amounts charged, and other related transaction details. All credit card related payments are processed via Stripe. Tresle only has access to the name on the card, the brand of the card, and the last four digits of the card.

Cookies and Similar Technologies. We use cookies and other similar technologies. Cookies are pieces of information that a website transfers to your hard drive that allow you to more easily navigate a website and customize website features that are updated each time you visit a website. Cookies help us track repeat visits to the Tresle website. We may also use cookies in our online advertising to determine which of our advertisements are most likely to appeal to you, to display advertisements to you and then monitor your response.

We may also allow our partnered businesses to use these tracking technologies on the Tresle website, or engage others to track your behavior on our behalf. While you may disable the usage of cookies through your browser settings, we do not change our practices.

Third Party Services. If you link, connect, or login to your Tresle Account with a third party service (e.g., Google, Linkedin, etc.), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings specified in that service.

How We Use Collected Information

We collect, store, and process information about you to understand and improve the user experience on the Tresle Platform. We are continuously looking for ways to make Tresle an easy-to-use, safe, and trusted environment for it’s users.

Improve and Develop the Tresle Platform:

  • Enable you to access and use the Tresle Platform.
  • Enable you to communicate with other Members.
  • Allow us to improve and optimize the Tresle Platform and experience by conducting research and performing data analysis.
  • Enable you to access and use the Payment Services, when applicable.
  • Provide customer service and support.
  • Send you service and support messages (E.g. updates, security alerts, account notifications, etc.).

Maintain a Trusted and Safe Environment:

  • Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
  • Conduct investigations.
  • Verify or authenticate information or identifications provided by you (such as to verify your email address, mobile phone number, etc.).
  • Conduct checks against databases and other information sources.
  • Comply with our legal obligations.
  • Resolve any disputes with users and enforce our agreements with third-parties.
  • Enforce our Terms of Service and other policies.

Provide, Personalize, Measure, and Improve our Advertising and Marketing:

  • Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your communication preferences (including information about Tresle or partner campaigns and services).
  • Personalize, measure, and improve advertising
Sharing Information & Disclosure

We may share your information at your direction or as described at the time of sharing, such as when you authorize a third party application or website to access your Tresle Account.

Sharing between Members:

To help facilitate communication, we may share your information with other Members as follows:

When a Buyer submits a Match request, certain information about the Buyer is shared with the Seller (and Investors, if applicable), including your full name, the and other information you agree to share. When your Match is accepted, we will disclose additional information to assist with in coordination and the overall transparency of the proposed purchase.

We never share any user billing information with other Members.

Profiles, Listings, and other Public Information:

The Tresle Platform allows you (Buyers, Sellers, Investors) to publish information that is visible to all Members. For example:

Parts of your public profile page, such as your first name (depending of profile type), your description, provided location (city or state, depending on profile type), and other details you choose to share.

Business listing(s) (Sellers Members) are publicly visible and include information such as the asking price, listing headline, approximate location (state), listing description, aggregated demand information (page views over a period of time), and any additional information the Seller chooses to share.

Information you share inside the Tresle portal as a Member is not indexed through third party search engines.

Legal Obligation & Terms Violation:

We may also disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave the Tresle website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links anywhere on the Tresle website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, however, that the Internet is not a 100% secure environment. Therefore, we can’t guarantee the absolute security of the transmission or storage of your information.

Information in Business Transaction. Information that Tresle collects from our users is considered to be a business asset. If our business, Tresle Inc., is acquired acquired by a third party as a result of a transaction such as a merger, acquisition, or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets may be disclosed or transferred to a third party acquirer in connection with the transaction.

Account Termination

Should you ever decide to delete your Tresle Account, you may do so by emailing accounts@tresle.com. If you terminate your Account, any association between your Account and any personally identifiable information we store will no longer be accessible through your Account and will be permanently deleted.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at compliance@tresle.com or 1-888-576-9226.