At Tresle, your privacy is very important to us. We strive to do more than is required of us by law to protect your data and earn your trust.
This policy sets out our privacy practices to help you understand what information we collect on the Tresle platform, how we use that information, and what your options are as a user.
When we talk about “Tresle,” “we,” “our,” or “us”, we are referring to Tresle Inc., the company which provides the Services. When we talk about the “Services” in this policy, we are referring to the Tresle business marketplace platform.
Account and Profile Information - When you register for our services, as part of the registration process, we collect the personal information you give us such as your name, email address, and mobile phone number.
Communications with Tresle and other Members - When you communicate with Tresle or use the Tresle Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.
Other Information - You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Tresle Account, respond to surveys, or use other features of the Tresle Platform.
Usage Information - We collect information about your interactions with the Tresle Platform, such as the pages or other content you view, your searches on the site, matches you have made, and other actions on the Tresle Platform.
Log Data - We automatically collect log information when you use the Tresle Platform, even if you have not created a Tresle Account or logged in. That information includes, but is not limited to: details about how you’ve used the Tresle Platform (including links to third-party applications), IP address, access times, device and browser information, device event information (e.g., crashes, 404 errors).
Transaction Information - We collect information related to your transactions within the Tresle Platform, including the date and time, amounts charged, and other related transaction details. All credit card related payments are processed via Stripe. Tresle only has access to the name on the card, the brand of the card, and the last four digits of the card.
We may also allow our partnered businesses to use these tracking technologies on the Tresle website, or engage others to track your behavior on our behalf. While you may disable the usage of cookies through your browser settings, we do not change our practices.
Third-Party Services - If you link, connect, or login to your Tresle Account with a third-party service (e.g., Google, Linkedin, etc.), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings specified in that service.
We collect, store, and process information about you to understand and improve the user experience on the Tresle Platform. We are continuously looking for ways to make Tresle an easy-to-use, safe, and trusted environment for its users.
Improve and Develop the Tresle Platform:
Maintain a Trusted and Safe Environment:
Provide, Personalize, Measure, and Improve our Advertising and Marketing:
We may share your information at your direction or as described at the time of sharing, such as when you authorize a third-party application or website to access your Tresle Account.
Sharing between Members:
To help facilitate communication, we may share your information with other Members as follows:
When a Buyer submits a Match request, certain information about the Buyer is shared with the Seller, including your name, and other information you agree to share. When your Match is accepted, we will disclose additional information to assist with the overall transparency of the proposed purchase.
We never share any user billing information with other Members.
Profiles, Listings, and other Public Information:
The Tresle Platform allows you (Buyers, Sellers) to publish information that is visible to all Members. For example:
Parts of your public profile page, such as your first name (depending on profile type), your description, provided location (city or state, depending on the profile type), and other details you choose to share.
Business listing(s) (Sellers Members) are publicly visible and include information such as the asking price, listing headline, approximate location (state), listing description, aggregated demand information (page views over a period of time), and any additional information the Seller chooses to share.
Information you share inside the Tresle portal as a Member is not indexed through third-party search engines.
Legal Obligation & Terms Violation:
We may also disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Links - When you click on links anywhere on the Tresle website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, however, that the Internet is not a 100% secure environment. Therefore, we can’t guarantee the absolute security of the transmission or storage of your information.
Information in Business Transaction. Information that Tresle collects from our users is considered to be a business asset. If our business, Tresle Inc., is acquired by a third-party as a result of a transaction such as a merger, acquisition, or asset sale or if our assets are acquired by a third-party in the event we go out of business or enter bankruptcy, some or all of our assets may be disclosed or transferred to a third-party acquirer in connection with the transaction.
Should you ever decide to delete your Tresle Account, you may do so by emailing [email protected]. If you terminate your Account, any association between your Account and any personally identifiable information we store will no longer be accessible through your Account and will be permanently deleted.
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Tresle Platform to you, you can request that we erase your personal information and close your Tresle Account. Please note that if you request the erasure of your personal information:
We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an Tresle Account for fraud or safety reasons, we may retain certain information from that Tresle Account to prevent that Member from opening a new Tresle Account in the future.
We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Tresle may keep some of your information for tax, legal reporting and auditing obligations.
Information you have shared with others (e.g., Reviews, conversation postings) may continue to be publicly visible on the Tresle Platform, even after your Tresle Account is canceled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
Because we maintain the Tresle Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or 1-888-576-9226